You can avoid a surprising number of EHR-related medical malpractice claims by reviewing system capabilities and limitations.
Consider the following when reviewing your EHR system:
- Ensure the ability to set reminders for healthcare professionals and staff, such as the need for follow-up labs and routine testing, as well as issues to address during future visits
- Assess the ability to communicate among healthcare professionals and staff
- Check the process for editing current medication lists
- Confirm the capability to auto-populate information, such as medical history and problem lists, for future visits; if the EHR system has that capability, learn how to appropriately modify the information
- Ensure the ability to document telephone calls and nontraditional patient encounters
- Print the medical record on paper to assess whether auto-populate or default settings should be changed to reflect the healthcare provider’s intent and preferences; consider whether the documentation could allow another provider to understand what was done and why
- Provide additional training for all users, even if the EHR system has been used for years
To view our courses on EHR-related topics, check out our customizable COURSE SELECTION TOOL and select ‘Electronic Health Record’ from the dropdown list.