Risk and Safety Issues in Urgent Care XVI looks at patient risk and safety concerns in the urgent care (UC) setting. Since the onset of the COVID-19 pandemic, significantly more patients have begun using UC centers—often for care that is typically beyond the scope of this facility. The reasons vary: some patients find it more convenient to visit a UC center close to home, while others lack a primary care provider (PCP). Unfortunately, using a UC provider in place of a PCP can result in gaps in coordinated care and lead to patient safety issues. This course provides strategies to help UC clinicians better meet patients’ needs for coordinated care.