Difficult Decision-Making: When, How, and with Whom?

Difficult Decision-Making: When, How, and with Whom? provides team-based, ethical, and compassionate family and person-centered communication strategies designed to help care teams and treating clinicians navigate questions of capacity and planning for dependent adults, patients diagnosed with terminal illness, and patients living with dementia. The course addresses conflict that may arise in this process, offers response strategies, and provides concurrent defensive documentation examples.