Donna Gabriel, Senior Director of US/Global Education at Med-IQ, explores the various organizational, social, and systemic factors that affect our current healthcare environments. Each episode is meant to inform and inspire those of us in the healthcare space to contribute to the positive evolution of these environments and help achieve better healthcare for all. 

Listen to the introduction here.

Season 2

Balancing the Flow: The Influence of Threat System Activation and Compassion Fatigue in Patient Encounters

Episode 1

Dr. Kate Watson explains how threat system activation and compassion fatigue influence patient-provider encounters, based on her experience working with clinicians across the globe. Additionally, Donna and Dr. Watson discuss Donna’s recent personal experience with a healthcare provider and consider how an imbalanced compassion flow may have affected this interaction. Finally, Dr. Watson explores the critical role of healthcare administrators in addressing these challenges.  

Lessons We All Must Learn From the First (Black) Fellow

Episode 2

In this episode, Donna talks to Dr. Rebekah Fenton, author of the viral essay “The First (Black) Fellow,” about her experience being a fellow-in-training in adolescent medicine, the challenges she and other BIPOC clinicians face, and what we must do to support the next generation of healthcare professionals. 

The Mind of the Medical Student: Critical Insights From the Next Generation of Clinicians

Episode 3

Andres Diaz, a medical student and Chief Editor of The New Physician, talks with Donna about his journey from immigrant to medical student and the experience of being a medical student in today’s world, including the intersection of medicine and business and misconceptions people have about the future generation of clinicians. 

Being a Healthcare Leader in Unprecedented Times: Observations From the Top

Episode 4

Dr. John Rodis, former president of St. Francis Hospital and CEO of Arista Health, talks with Donna about his experience of leading a healthcare organization during the height of COVID and what it taught him about how he and other leaders must respond to the needs of clinicians and staff. He also addresses misconceptions about healthcare C-suite executives. 

The Mind of the Medical School Leader: Exploring the Parallels Between the Needs of Students and Clinicians

Episode 5

Dr. Kevin Moynahan, a practicing family physician and vice dean of Education at the University of Arizona College of Medicine – Tucson, talks about his experience of being a medical school leader, the value that learning communities can provide for clinicians at any point in their professional journey, and what he thinks is the best way for clinicians to learn. 

Being LGBTQ+ in Medicine: The Power of Awareness and Authenticity

Episode 6

Donna talks with Dr. Mark Schuster about his experience being a gay clinician and the challenges LGBTQ+ clinicians face in both medical schools as students and healthcare organizations as employees. Dr. Schuster also shares what he and his colleagues are doing to support the well-being of LGBTQ+ medical students and improve the care of LGBTQ+ patients. 

Improving Diversity, Equity, and Inclusion in Medical Schools: Perspectives From the Front Lines

Episode 7

Donna talks with Francisco about his team’s mission to foster diversity, equity, and inclusion (DE&I) at the University of Arizona College of Medicine – Phoenix. This in-depth discussion highlights specific programs and collaborative initiatives that have been developed to address the needs of medical students, barriers that still exist in the effort to improve DE&I, and a look toward the future. 

The Mind of the Mental Health Professional: How Do We Support the Supporters?

Episode 8

Behavioral health consultant Rebekah Schiefer shares her perspectives on the current state of mental healthcare, collaborative opportunities for administrators and mental health professionals , and the unique ways she and her colleagues support their own mental well-being. We also get a peek into how the latest Supreme Court decision may affect future mental healthcare.  

Storytelling in Healthcare: Using Narratives to Connect, Educate, and Inspire

Episode 9

Dr. Kimberly Manning, respected physician and gifted storyteller, explores how sharing our stories can break down barriers in healthcare and positively influence the educational experience; she also discusses why psychologically safe spaces are so important in the medical education setting.

The Fish Don’t See the Water: What We Can Learn From Our Biases

Episode 10

Dr. Geri Amori talks about how our view of the world shapes our interactions with others. Listeners will hear personal stories and real-world examples of how personal biases can lead to misinterpretations. We close the episode with tips for recognizing your biases and reshaping your experiences.  

Season 1

Achieving Mastery in CPD: Meeting Learners Where They Are

Episode 1

Dr. Graham McMahon, President and CEO of the ACCME, provides his perspectives on the current state of clinician well-being and how creators of continuing professional development might approach the design of future initiatives to integrate mastery of skills with human connection.

Too Stressed to Learn: Using Mindfulness to Support Cognitive Resilience

Episode 2

Dr. Amishi Jha provides her expert perspective on the influence of stress on attention, working memory, and learning and discusses how mindfulness can foster cognitive resilience, which is critical in healthcare. Additionally, Dr. Jha shares her thoughts on how mindfulness might be incorporated into clinical education.

Balancing Empathy and Efficacy: Finding the Sweet Spot Through Mindfulness

Episode 3

Dr. Michael Krasner, physician and mindfulness expert, offers his perspectives on clinician well-being, the role that empathy plays in burnout and professional efficacy, and the importance of giving healthcare providers opportunities to cultivate attention, awareness, and reflection to optimize the clinical experience.

Moral Injury and the Wounds We Cannot See

Episode 4

Dr. Cynda Hylton Rushton talks about moral injury and its effects on clinicians navigating a global pandemic, especially nurses. Dr. Rushton also shares her thoughts on how healthcare organizations can honor the experiences of their clinicians and effectively address their needs.

Shining a Light on Clinicians' Experience of Racism

Episode 5

Dr. Amanda Calhoun provides an in-depth look at a rarely explored topic in healthcare—clinicians’ experience of racism. Her eye-opening perspectives shine a light on the effects of racism on clinician well-being, as well as the responsibility that healthcare leaders have to serve as critical allies for these providers and influence positive change.

When Healthcare and the Arts Intersect: The Power of Visual Intelligence

Episode 6

Amy Herman, a lawyer, art historian, and founder of The Art of Perception, introduces us to the concept of “visual intelligence” and explains how, by examining works of art, people can refresh their sense of critical inquiry and improve performance and leadership skills. We also explore how visual intelligence directly affects patient care.  

The Key to Quality Improvement is Clinician Well-Being

Episode 7

Dr. Bryan Sexton explains why clinician well-being is at the heart of quality improvement. He discusses common missteps that leaders make when addressing clinician well-being and provides examples, backed by science, of bite-sized interventions that can have immediate and lasting effects.

Behind the Mask: A Physician's Story of Addiction and Recovery and the Powerful Lessons We Must Learn

Episode 8

Dr. Adam Hill, a palliative care physician, opens up about his personal journey through depression, addiction, and recovery. They also discuss the importance of destigmatizing mental health challenges faced by clinicians and the power of normalizing these kinds of conversations. 

This is Not Normal: A Psychiatrist's Discovery of Her Own Burnout and the Critical Need to Foster Vulnerability in Medical Training

Episode 9

Psychiatrist Dr. Jessi Gold talks about discovering her own burnout in the midst of helping other clinicians and how her personal experience influences her professional choices. Donna and Dr. Gold also explore the educational journey of medical students and residents and discuss how the culture of medical training needs to shift to support their well-being.  

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Donna Gabriel

Donna Gabriel

Donna is the Senior Director of US/Global Education at Med-IQ and has worked in the healthcare field for 18 years. She is also a PhD candidate in the field of Mind-Body Medicine, specializing in Mindful Leadership in Healthcare. Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.

This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.

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