Donna Gabriel, Senior Director of US/Global Education at Med-IQ, explores the various organizational, social, and systemic factors that affect our current healthcare environments. Each episode is meant to inform and inspire those of us in the healthcare space to contribute to the positive evolution of these environments and help achieve better healthcare for all. 

Listen to the introduction here.

Season 2

Dr. Kate Watson explains how threat system activation and compassion fatigue influence patient-provider encounters, based on her experience working with clinicians across the globe. Additionally, Donna and Dr. Watson discuss Donna’s recent personal experience with a healthcare provider and consider how an imbalanced compassion flow may have affected this interaction. Finally, Dr. Watson explores the critical role of healthcare administrators in addressing these challenges.  

In this episode, Donna talks to Dr. Rebekah Fenton, author of the viral essay “The First (Black) Fellow,” about her experience being a fellow-in-training in adolescent medicine, the challenges she and other BIPOC clinicians face, and what we must do to support the next generation of healthcare professionals. 

Andres Diaz, a medical student and Chief Editor of The New Physician, talks with Donna about his journey from immigrant to medical student and the experience of being a medical student in today’s world, including the intersection of medicine and business and misconceptions people have about the future generation of clinicians. 

Dr. John Rodis, former president of St. Francis Hospital and CEO of Arista Health, talks with Donna about his experience of leading a healthcare organization during the height of COVID and what it taught him about how he and other leaders must respond to the needs of clinicians and staff. He also addresses misconceptions about healthcare C-suite executives. 

Dr. Kevin Moynahan, a practicing family physician and vice dean of Education at the University of Arizona College of Medicine – Tucson, talks about his experience of being a medical school leader, the value that learning communities can provide for clinicians at any point in their professional journey, and what he thinks is the best way for clinicians to learn. 

Donna talks with Dr. Mark Schuster about his experience being a gay clinician and the challenges LGBTQ+ clinicians face in both medical schools as students and healthcare organizations as employees. Dr. Schuster also shares what he and his colleagues are doing to support the well-being of LGBTQ+ medical students and improve the care of LGBTQ+ patients. 

Donna talks with Francisco about his team’s mission to foster diversity, equity, and inclusion (DE&I) at the University of Arizona College of Medicine – Phoenix. This in-depth discussion highlights specific programs and collaborative initiatives that have been developed to address the needs of medical students, barriers that still exist in the effort to improve DE&I, and a look toward the future. 

Behavioral health consultant Rebekah Schiefer shares her perspectives on the current state of mental healthcare, collaborative opportunities for administrators and mental health professionals , and the unique ways she and her colleagues support their own mental well-being. We also get a peek into how the latest Supreme Court decision may affect future mental healthcare.  

Dr. Kimberly Manning, respected physician and gifted storyteller, explores how sharing our stories can break down barriers in healthcare and positively influence the educational experience; she also discusses why psychologically safe spaces are so important in the medical education setting.

Dr. Geri Amori talks about how our view of the world shapes our interactions with others. Listeners will hear personal stories and real-world examples of how personal biases can lead to misinterpretations. We close the episode with tips for recognizing your biases and reshaping your experiences.  

Season 1

Dr. Graham McMahon, President and CEO of the ACCME, provides his perspectives on the current state of clinician well-being and how creators of continuing professional development might approach the design of future initiatives to integrate mastery of skills with human connection.

Dr. Amishi Jha provides her expert perspective on the influence of stress on attention, working memory, and learning and discusses how mindfulness can foster cognitive resilience, which is critical in healthcare. Additionally, Dr. Jha shares her thoughts on how mindfulness might be incorporated into clinical education.

Dr. Michael Krasner, physician and mindfulness expert, offers his perspectives on clinician well-being, the role that empathy plays in burnout and professional efficacy, and the importance of giving healthcare providers opportunities to cultivate attention, awareness, and reflection to optimize the clinical experience.

Dr. Cynda Hylton Rushton talks about moral injury and its effects on clinicians navigating a global pandemic, especially nurses. Dr. Rushton also shares her thoughts on how healthcare organizations can honor the experiences of their clinicians and effectively address their needs.

Dr. Amanda Calhoun provides an in-depth look at a rarely explored topic in healthcare—clinicians’ experience of racism. Her eye-opening perspectives shine a light on the effects of racism on clinician well-being, as well as the responsibility that healthcare leaders have to serve as critical allies for these providers and influence positive change.

Amy Herman, a lawyer, art historian, and founder of The Art of Perception, introduces us to the concept of “visual intelligence” and explains how, by examining works of art, people can refresh their sense of critical inquiry and improve performance and leadership skills. We also explore how visual intelligence directly affects patient care.  

Dr. Bryan Sexton explains why clinician well-being is at the heart of quality improvement. He discusses common missteps that leaders make when addressing clinician well-being and provides examples, backed by science, of bite-sized interventions that can have immediate and lasting effects.

Dr. Adam Hill, a palliative care physician, opens up about his personal journey through depression, addiction, and recovery. They also discuss the importance of destigmatizing mental health challenges faced by clinicians and the power of normalizing these kinds of conversations. 

Psychiatrist Dr. Jessi Gold talks about discovering her own burnout in the midst of helping other clinicians and how her personal experience influences her professional choices. Donna and Dr. Gold also explore the educational journey of medical students and residents and discuss how the culture of medical training needs to shift to support their well-being.  

Donna Gabriel

Donna Gabriel

Donna is the Senior Director of US/Global Education at Med-IQ and has worked in the healthcare field for 18 years. She is also a PhD candidate in the field of Mind-Body Medicine, specializing in Mindful Leadership in Healthcare. Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.

This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.

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